Hosted PBX

For Whom the Fraud Tolls

PBX hacking phone froud
Telephone fraud has been going on for a long time. It became prevalent in the 1960s, when DTMF (Dual-Tone Multiple Frequency) dialing was being introduced to replace pulse dialing from then-current rotary phones. Crafty individuals educated themselves and fabricated handheld red, black, and blue boxes that could generate the necessary tones to alter the target phone system’s behavior. Soon they w...
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DLS Hosted PBX 5.1 enters Beta

Hello! I have exciting summer news to share! A new version of DLS Hosted PBX 5.1 has entered the final stage of its Beta program. And this means that new release is about 30 days away from being introduced. Just like the all other releases, this version continues to make your Unified Communications more functional, ergonomic and reliable. Our service evolves over time and we continue to rely on yo...
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Hosted Telecom Solutions Reaching Tipping Point?

We’ve been talking about the growth of telecommunications networks for a long time now, and how explosively our technologies are taking over the traditional telecom landscape. But a recent prediction form Strategy Analytics really underscores just how popular our solutions are becoming- and just how quickly they’re supplanting the old guard. The news comes out of a recent statement from Strategy A...
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Getting the Most Out of Hosted PBX While Traveling

One of the biggest benefits offered by hosted PBX is the ability to connect to an organization’s network and telephony solutions anywhere in the world, at any time. This is great news for employees who want to telecommute and business owners who want to offer remote work arrangements, but it’s even better news for individuals who want to remain connected while they travel for business purposes. Ho...
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Can Your IT Department Handle the Switch to VoIP on Their Own? (Pt 3)

Employee Training First of all, you can have your IT employees trained to handle VoIP telephony. While we have a clear bias when it comes to this larger question, we admit that it’s certainly possible to train your IT staff  to the point where they become proficient enough with the VoIP and Unified Communications technologies to run your PBX systems effectively and efficiently. Training is always ...
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Can Your IT Department Handle the Switch to VoIP on Their Own? (Pt 1)

One of the benefits of switching to VoIP telephony solution is the organizational flexibility it provides you. Now, “organizational flexibility” can mean a lot of things, especially when it comes to current generation telephony technology. Organization flexibility can refer to the fact VoIP telephony provides you with a considerably easier time changing the size and scope of your organization, inc...
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The Problem With the Lowest Possible Cost Mentality

business PBX Price is a factor in every single business decision you will every make, and that absolutely includes making the switch to IP telephony, upgrading your system, or otherwise spending money on your organization’s communications infrastructure. Now, we are not going to argue price should not be a factor. You have a budget for your unified communications solution and you probably can’t b...
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Is Hybrid PBX System a Good Solution?

Technological adoption doesn’t always progress quite as quickly as it should. Even when there’s a superior solution on the market it’s often up for grabs how long, exactly, it’ll take for users to transition from their old, increasingly inferior technology to more current, superior options. This is as true in the PBX market as it is in any other technology-focused market, and it occurs for pretty ...
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Are Patent Wars Impacting the IP Telephony Market?

Apple and Samsung have been locked in legal battles for years, largely over patents related to smartphones. To perhaps oversimplify the matter Apple has been arguing that Samsung has wholesale ripped off the iPhone’s design from day one, and Samsung is countersuing on points of design minutiae that the Korean company argues Apple has stolen. While it seems obvious at first that Apple has the upper...
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IP Telephony Market Flooding and Cutting the Wheat from the Chafe (Pt 3)

Finding companies with the right breadth and depth of experience is an important step in making sure you end up hiring the right hosted PBX provider, and if you choose a company with an impressive and relevant pedigree you’re going to avoid most of the pitfalls the emerging IP telephony market is going to throw your way. But if you want to make sure you end up with a truly great hosted PBX provi...
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