DLS Hosted PBX Weekly Updates – May 14 & 21, 2025
Dear DLS Customers, We missed publishing last week’s update, so this message includes two weeks of development and maintenance updates covering changes through May 20, 2025 . As of: Version 5.7 remains at 5.7.87 with no changes. Desktop Communicator was updated on May 14 and unchanged on May 21. 🔍 Update Overview 🐞 Key Fixes & Features (6.0.26–6.0.32) 📞 … Read more
DLS PBX Update Summary – Week of May 6th, 2025
Dear DLS Customers, As of 11:02 PM CST on May 6th, 2025, all version 6.0 PBXs have been successfully updated from v6.0.22 to v6.0.25. PBXs on version 5.7 remain at v5.7.87, as no new changes have been introduced for that version this week. 🔧 What’s New in 6.0.25 This week’s update includes several bug fixes … Read more
DLS PBX Update Summary – May 1, 2025
Hello, As of 2:07 A.M. on May 1st, we’ve completed a major update across all customer systems: This update includes critical fixes, new features, and performance improvements. Below is a breakdown of what was fixed, what changed, and what’s coming next.. 🛠️ What Was Fixed or Improved? 🧾 Call Logs Were Missing on Some Upgraded … Read more
DLS PBX Update Summary – April 22, 2025
As of 11:11 P.M. on April 22, 2025, all 5.7 PBXs have been updated to version 5.7.85, and all 6.0 PBXs have been upgraded to version 6.0.17. OVERVIEW We’ve resumed our 6.0 upgrade schedule this week and are rolling out a short but meaningful list of updates — mostly focused on bug fixes and a … Read more
DLS PBX Update Summary – April 17, 2025
We’ve been busy over the past two weeks, and we’re excited to share our latest updates and improvements to both the 5.7 and 6.0 versions of the DLS Hosted PBX. As of 11:32 P.M. on April 8, 2025, all 5.7 PBXs have been updated to version 5.7.84, and all 6.0 PBXs are now running version … Read more
Building for Blind Users: What We’ve Been Learning
Not long ago, someone reached out to us with a very simple question:
“Can I use your system with JAWS?”
DLS PBX Update Summary – March 26, 2025
Dear Valued Customers, We’re excited to share that as of 10:39 P.M. on March 25, 2025, our PBX systems have received important updates to improve performance and reliability: OVERVIEW We have a handful of bugs resolved in 6.0, and one small bug fix in 5.7. Additionally, due to the volume of 6.0 issues since our … Read more
Future-Proofing Without the Gimmicks: How DLS Stays Practical
Why We Don’t Jump on Every Trend Video Calling It’s been around for a while, and while some love it, let’s be honest—how often do you turn on your camera during a meeting without being asked? Most of us prefer to skip the awkward eye contact and stick to audio. Video calls also need to … Read more
DLS Hosted PBX Development Update
Hey DLS Hosted PBX Community, We hope you are enjoying fake spring this week! 😄 As of 11:43 P.M. 2-25-2025, All 5.7 PBXs have been updated to version v5.7.71. The previous update was to v5.7.70. All Beta PBXs running on 6.0 are on the most recent 6.0 changes. OVERVIEW In 5.7, we have only one … Read more
Rethinking Call Analytics: What Really Counts as a Missed Call? (And Why It Could Save Bob’s Job)
Let’s talk about missed calls. Sounds simple, right? A call comes in, no one picks up, and boom—it’s missed. But what if I told you that the story behind those numbers is anything but simple? Working with PBX call analytics has taught me one thing: the data doesn’t always tell the truth. In fact, sometimes … Read more