DLS Hosted PBX Offers Human Call Transcription Service

keyboard image with transcript option

Many professions rely on transcribers. Lawyers use secretaries and paralegals. Doctors and dentists use professional transcribers to record diagnosis. News editors right the work of reporters on content and typographical errors. Among others are Novelists, Corporate Officers and Courts. Transcription has been seen by some as a “mundane” task that  should be automated. There are, … Read more

DLS releases Hosted PBX 5.0

Today I am pleased to announce the launch of the 5th major release of the DLS Hosted PBX. This release includes a number of significant enhancements to Queues, Faxing, Conferencing, Voicemail, Reporting, Call Routing, Predictive Dialer, and Interface Configuration. This release also includes some new features: LDAP Authentication, Multi-Tenant Support, and provisioning for Cisco 7945 … Read more

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How VoIP Technology Works

Our Network Solutions and Services Team (NSS) provides premium I.T. consulting services with a focus on complex design, implementation, performance and optimization of our clients’ networks. Our engineers directly contribute to our clients’ success, deploying the latest networking technologies in the highly dynamic environments where they operate. NSS Engineers possess hands-on experience with a variety … Read more