Superior Communication Platform
Advanced Reporting
Deeply analyze and dissect the call history of business teams, evaluate sales call metrics by site, department, disposition...
High-Definition Clarity
Enjoy high definition voice audio on each call by hearing twice the amount of sound of a traditional narrowband
Web Meetings
Schedule online presentations and meetings with ease, share documents, screen, whiteboard and notes
Mirrored Extensions
Don't be tied to your desk - take your business extension when with you when you step away from the office
What's New in DLS Hosted PBX 6.1
Version 6.1 shipped in April 2026, and maintenance releases follow every few weeks. DLS designs, builds and operates this platform in-house, and every release is published for customers to read.
Call Transcription and Summaries
Recorded calls and voicemails are transcribed and searchable. Call summaries pull out the details that matter to your industry and show them in the call record.
Microsoft Teams Integration
The Desktop Communicator integrates with Microsoft Teams, so your team keeps calling and collaboration in one place.
Mobile Communicator
Your business extension, voicemail and messaging on your smartphone, wherever work takes you.
Business SMS, Registered Right
Text customers from your business number. A guided registration wizard with an AI assistant and DLS-hosted opt-in pages get your campaign approved by the carriers.
Open APIs
User and Systems APIs expose call records, voicemail, Follow Me, call blocking and more. Build your own integrations with our developer documentation.
Redesigned Web Interface
A modern, responsive portal for users and administrators that works on any screen. Your white-label branding is preserved.
Personal Call Blocking
Every user keeps a personal blocked-number list alongside the system-wide blacklist your administrator manages.
Built and Supported in the U.S.
DLS has developed and operated its own platform since 2005. Release notes are public, and technical support is U.S.-based, around the clock.
See It in Action
A few screens from DLS Hosted PBX 6.1, as your users and administrators see them.
Read Your Voicemail
Every message is transcribed. See a preview of each one in the inbox, open the full text, and download or copy it when you need to pass it on.
Recordings You Can Search
Recorded calls are listed by date, caller and destination. Transcribe any of them on demand, and keep transcripts for as long as you keep the recordings, or longer.
Follow Me, Set by the User
Ring the desk, then the mobile, then voicemail. Machine detection and selective hours are a toggle away, and users set it themselves from a browser.
Program Keys From a Picture of the Phone
Lines, extensions and directory keys are assigned on a picture of the actual handset and pushed to the device, no manual needed.
Benefits of the Hosted PBX
Easy Controls
Remotely configure and manage your phone system with ease
Guaranteed Savings
Cut your phone bills with low rates, simple pricing plans and no maintenance costs.
Security
Enjoy the added confidence of secure encrypted voice and video communications
Versatility
DLS Hosted PBX is a swiss army knife of communications. We deliver most advanced features and capabilities in the industry in one simple package.
Messaging and Conferencing
Empower your business with the latest unified communications features and complete geographic independence
Reliable Cloud Platform
Leverage DLS's robust VoIP infrastructure which rests on years of networking experience and a proven hosted PBX platform
Great Choice of Phones
Choose from a wide variety of industry-standard SIP handsets
Cost Savings
Most DLS Hosted PBX clients see up to 30% savings on their communications bill.
DLS Hosted PBX Features
- Caller ID Number and Name
- Temporary Caller ID Block (*67)
- Permanent Caller ID Block
- Call Waiting + Caller ID
- 911 Emergency Calling (Nomadic)
- Call Transfer
- Distinctive Ringing
- Return Call (*69)
- Three-Way Calling
- Do Not Disturb
- LDAP Authentication and Integration
- Web Interface Management
- Detail & Summary Phone Usage Reports
- Remote handset provisioning
- Granular User Permissions and Service Classes
- Operator Panels
- Voicemail with notification to Email or Mobile
- Remote Voicemail Access
- Video Voicemail
- Auto-Attendant
- Automated Custom Tree
- Fully Customizable Greetings
- Selective Call Routing
- Selective Call Forwarding to Follow Me Feature
- Follow Me Services
- Call Parking
- Intercom Paging
- DID Support
- Receptionists Operator Panels
- Busy Line Feature (BLF)
- Pattern-based Call Blocking
- Remote Call Pickup
- Advanced Follow Me Service
- Pattern-based Routing
- Call Forwarding
- Internal/External Transfer
- Hunt Group Support
- SMS (Short Message Service)
- Audio/Video Conference Bridge
- Document Sharing
- Presentations
- Screen Sharing
- Private and Group Chat
- Meeting Notes
- Whiteboard
- Audio and Video Calling
- Email to Fax, Fax to Email
- Call Recording Inbound/Outbound
- Recorded Call and Voicemail Human Transcription
- Browser Plugin for Click-to-Dial
- Global and Personal Directories with Click-to-Dial
- Integration with SalesForce
- Group Chat
- Shared Extensions/Hoteling
- Mobile Application (SoftPhone)
- Outlook Integration
- Mirrored Extensions
- Video Calling
- Integrated Weather Reporting via NOAA
- Call Prioritization
- Skill Level Based Routing
- Agent Control of Status
- Call Monitoring, Barge, Whisper
- On Hold Time Announcements
- Automatic Queue Callback
- Contact Lists
- Campaigns
- Dispositions
- Do not call lists
- Scripts
- Meeting Agenda
- Branding
- Document Sharing
- Presentations
- Screen Sharing
- Private and Group Chat
- Meeting Notes
- Whiteboard
- Audio and Video Calling
- Multitenant Support
- Whitelabeling and Rebranding
- Per-tenant Usage Reports
Future-Proof and Continuously Evolving
Building Trust Through Education
Watch DLS Hosted PBX self-guides and Quick Tips to Understand how easy it is to enable and configure different features.
Hosted PBX Pricing
One price per extension, everything included. Pick the plan that fits your size.
Flat Rate
For most businesses-
$20 with a supported phone included
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Unlimited calling, US and Canada
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Call center, transcription and sentiment analysis
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No platform fee
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Auto-renewing 3-month term
Volume Plan
Around 100 extensions and up-
$195 platform fee per month
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Unlimited calling, US and Canada
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Call center, transcription and sentiment analysis
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Cheaper than Flat Rate above ~100 extensions
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Auto-renewing 3-month term
Usage-Based
For low call volumes-
$195 platform fee per month
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Calls billed at $0.029 per minute
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Call center, transcription and sentiment analysis
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Same features as the other plans
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Auto-renewing 3-month term
On every Hosted PBX plan. Each customer runs on its own PBX. Optional modules are $35 per month each: fax, call recording, conferencing and predictive dialer. Phone numbers are $3 per month; dedicated fax numbers $2 per month. Unlimited calling covers the 48 contiguous states and Canada; Alaska, Hawaii, Puerto Rico and other US territories are billed per minute. Terms auto-renew every three months, with discounts for longer commitments. Prices shown are list prices before taxes and regulatory fees.
Very small business? Virtual PBX starts at $20 per user with fax, call recording and conferencing included, on the same three-month terms.
