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Author: Sam Stieler

The VoIP Market’s Gotten a Lot Tougher for the Little Guy (Pt 2)

In many ways, VoIP regulations and taxes favor larger corporations, in both financial and structural ways. The Price Competition Factor- Who Pays the Bill? As VoIP services find themselves increasingly taxed at the State and Federal level, there’s a big question of who, exactly, will pay for these taxes, and how these tax increases will affect competition between large providers and small provider...
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The VoIP Market’s Gotten a Lot Tougher for the Little Guy (Pt 1)

The government has never really known what to do with VoIP. On the one hand, VoIP is a telephony service, and as such some people argue it should be regulated and taxed in the same vein as other telephony services (such as traditional PTSN networks). On the other hand, VoIP is an online service, a platform that isn’t so different from any other online application you might utilize, and one tha...
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Is Telephony Dying? Depends on How You Look at It (Pt 2)

The reasons behind the drop in the telephony market are made clear in a statement tucked away in Infonetics’ report, which says: “In the first quarter of 2013, enterprise PBX spending dropped to its lowest point since mid-2009. The big squeeze is coming from hyper-competitive price pressure all over, with average revenue per line down across the board. But conservative spending by businesses is e...
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Is Telephony Dying? Depends on How You Look at It (Pt 1)

We hear it all the time- telephony is dead or, at the least, dying. Not long for the world. On its way out. It’s a story that people like to tell, but like most stories there isn’t much truth to it, and the truth that lies in this statement has been heavily distorted, misrepresented, and viewed through the wrong lens. The most recent news of telephony’s untimely demise comes from a report release...
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Gartner Predicts BYOD Boom by 2018

In a recent report, research organization Gartner predicted that 70% of professionals will conduct their work on personal smart devices by 2018. To translate- Gartner effectively predicted that 70% of employees will be working on their own smartphones or tablets by 2018, a concept generally referred to as BYOD, or Bring Your Own Device. If BYOD plays out as Gartner predicts than this will be a hu...
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Do Customers Care About Phone Systems?

It’s easy to think about your organization’s phone system as a purely internal affair, something that impacts your own employees and doesn’t really touch anyone else. This just isn’t the case. While it’s certainly important to take your organization’s internal operations into consideration when adopting a new communication system, it’s a bad idea to ignore the ways your organization’s communicati...
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Enterprise VoIP Market Prefers Private Cloud Over Public Cloud (Pt 2)

As previously stated, enterprise-class organizations are jumping onto the private cloud at much higher rates than the public cloud. Why are they doing this, and will this choice of private-over-public really spell the doom of a whole generation of Chief Information Officers, as some public-cloud boosters argue? Public vs Private: Defined The public cloud is the cloud we’ve all heard about, a space...
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Enterprise VoIP Market Prefers Private Cloud Over Public Cloud (Pt 1)

When you hear about virtualized business environments, remote-hosted network solutions and IP telephony services, you might think that all of these terms represent a single monolithic technology. While it’s clear the qualities of these services vary from vendor to vendor, not everyone is aware of the fact there are plenty of different deployment methods for each of these. In fact, the differences ...
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What UC Features Do Businesses Actually Want?

The promise of UC is great for the future of business, but what features do businesses, their employees and their managers, actually want from this communications advancement? A new survey conducted and released by a top UC provider offers some clues to what elements of modern communications technologies businesses find most frustrating, and what they want to take advantage of when they decide to ...
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Unified Communications Boost Headset Sales

Some industry participants argued that modern telephony technologies have made communications hardware obsolete. These individuals believe that due to big jumps in hosted services, and due to the increase in telephony software options, the In fact, incoming data indicates the demand for telephony hardware may be growing in line with increasing demand for telephony software. average business wil...
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