An opportunity for an energetic and responsible individual with strong analytical skills, knowledge of IP networking, Linux system administration experience and leadership skills. This individual will be responsible for activities of a small technical support team which provides call center helpdesk support, equipment testing/configuration, assistance with field installations and customer service related issues.
Ideal candidate should have a minimum of one year experience in technical or customer support, excellent written and oral communication, and a desire to excel in a technical field. Position will require troubleshooting a wide range of technical problems with customers over the phone and in the field when needed.