A Word About YOUR Call Recording Storage
Call recording storage is not something most providers often speak of. It is considered an inner working of their infrastructure and usually is not visible to the public eye. Yet it is important for YOU to know that your hosted system is provisioned to record and keep all the calls you want it to. One of … Read more
Hosted PBX 4.0 Rolls Out to Customers
DLS Hosted PBX is a Unified Communications platform intended for users that are looking for versatile telephony features in single-vendor business phone service and network solutions provider. DLS Hosted PBX VoIP services are delivered over the Internet, VPN or private connection.
The Bizarre Persistence of Toll Free Numbers
In today’s VoIP telephony world there is little to none fiscal benefit to the continued prevalence of 1-800 numbers. These numbers exist, however, for totally different reasons
Freedom to Choose Your Voice Service Provider?
Recent trends in franchising operations show new approach to unified communications severely limiting franchisees freedom of choosing their own voice service provider. Franchise operators are strongly suggesting their agents to use corporate-owned systems and services by implementing the kind of subtly coercive pressure franchise operators can employ to make it sound like their agents have a choice in the matter.
Ways to Establish Hosted PBX Providers Credibility
In order to take advantage of a 30-day-trial offer from a hosted PBX provider that company will need to come in and make you jump through a whole lot of hoops. You can not base your implementation decision on a trial of a few phones with a demo system. It will give you a sense of how usable the system will be, but will say nothing about it’s performance or provider’s ability to smoothly transition from one system to another
Questions to Ask Hosted PBX Service Provider References
Signing up for a new VoIP Hosted PBX service is a big deal, and a decision you don’t want to make lightly. I assure you that you could care less about 30 or 60 day free trials or all sorts of money back guarantees because these offers will not cover even half the cost of your transition costs to the new VoIP service. While it’s tempting to simply go with the cheapest Hosted PBX service you can find, the best way to learn whether a hosted PBX provider is really worth hiring is to ask for references. Once you compile a list of references, you need to grill the hell out of the poor souls you call up looking for information.
Budget PBX – Yes, It’s Possible!
Today, if your PBX handset is more than three years old, it may be time to upgrade it to something a bit more recent… How do you stay current and remain within constraints of your budget?
VoIP Beta Testing Blues
Dear VoIP Clients…
The next time you decide to look for new business VoIP service, don’t rush to judgement if you suddenly hear something odd on the phone. Give your provider a chance to explain and don’t be shy to ask some basic questions about their development and testing process. If they have confidence in their product or service, they will have nothing to hide.
If you believe in your service provider’s practices, give Beta testing some consideration at least once in a long while. It is a necessary evil and it will help make your voice product better.
Guide to Calculating TCO of Your Phone System
Cost is a major factor that drives virtually every decision a business owner makes. Not only is it important to look at the up-front costs of something, the total cost of ownership comes into play, too. For some companies, it might be worthwhile to lay out more capital in the short-term, if it parlays into long-term savings. For others, they might not use a product or service long enough to justify the initial set up costs. This is true of a hosted phone system, just like it is for anything else.
Hosted PBX 4.0 moves to Beta
Release notes for DLS Hosted PBX 4.0a ( beta ) Feature Enhancements: Inbound call security enhancements. Switch Music on Hold format to wave for native playback. Attempt to convert uploaded Music on Hold and recordings to the correct format. Background images for Polycom 450, 550, 560, 650 , 670, and VVX1500 handsets. Supplied a link … Read more