Can Your IT Department Handle the Switch to VoIP on Their Own? (Pt 1)
The desire to physically operate on-site equipment translates directly into the desire to assert control over your equipment on you at all times. The truth however is that your equipment vendor, your carrier and only then your staff can assert such control.
Will there be 1 Billion Mobile VoIP Users by 2017?
most VoIP users aren’t paying a dime for their IP telephony. Many mobile VoIP apps, as well as many desktop VoIP applications, are completely free to use, and it’s questionable how many people will really want to start shelling out for what is often utilized as an auxiliary service.
The Problem With the Lowest Possible Cost Mentality
business PBX Price is a factor in every single business decision you will every make, and that absolutely includes making the switch to IP telephony, upgrading your system, or otherwise spending money on your organization’s communications infrastructure. Now, we are not going to argue price should not be a factor. You have a budget for … Read more
Is Hybrid PBX System a Good Solution?
Technological adoption doesn’t always progress quite as quickly as it should. Even when there’s a superior solution on the market it’s often up for grabs how long, exactly, it’ll take for users to transition from their old, increasingly inferior technology to more current, superior options. This is as true in the PBX market as it … Read more
Are Patent Wars Impacting the IP Telephony Market?
The incredibly precise nature of patent law, and potential concerns for the hardware side of the IP telephony market, can be seen by looking at the recent news Apple is being sued for infringing a patent for a “mobile phone with a headset,” simply because Apple includes multifunction headphones with each iPhone they sell. While common sense argues that a multifunction headphone probably doesn’t count as a “headset,” the patent being brought up in this case revolves around a removable headset that is designed “to receive at least telephony audio signals from the phone, and to provide audio signals to the phone.”
Will VoIP Taxes Become a Big Issue for IP Telephony?
Right now the average wireless service sits beneath a 16.23% tax rate. Because this tax rate is a combination of federal and state/local taxes that number can jump as high as 23.69% in certain states. That’s a huge tax burden on wireless services and passed right on to you, the consumer. While landline telephone services aren’t taxed at quite as high a rate they still significantly increase the price of signing a traditional telephony contract.
IP Telephony Market Flooding and Cutting the Wheat from the Chafe (Pt 3)
Listen- some hosted PBX companies are significantly better than others, but no provider is perfect. It’s important to accept this reality now, well before you start looking for a provider. Any hosted PBX provider promising 100% universal uptime is a little delusional. If you take on a long-term working relationship with a hosted PBX company than at some point you’re going to run into some sort of problem. It might be a signal outage but it might also just be a little latency or a small drop in voice quality. Whatever it is – expect it to happen eventually, so rather than trying to find a “perfect” company instead look for a company that does everything right when things go wrong.
IP Telephony Market Flooding and Cutting the Wheat from the Chafe (Pt 2)
Experience counts when finding a great IP telephony provider, but you want to make sure the company you end up working with has the right experience. There are some big, venerable companies that are doing some good work in the IP telephony market, but these are companies who cut their teeth in networking, not in connecting copper, and it’s important to keep that crucial difference in mind when picking your provider. Overall a company with experience in unified communications and IT network operations is going to serve you a lot better in the emerging telephony environment than a traditional telecom company.
IP Telephony Market Flooding and Cutting the Wheat from the Chafe (Pt 1)
But of the businesses diving into the hosted PBX market, we’d bet good money most of them aren’t going to be worth spending much time looking at, let alone worth signing up with. And if you need an example of a “worst case scenario” that might crop up in the world of hosted PBX just take a quick look over at the web hosting market.
A Grad Student Hacks Cisco’s VoIP Tech! Should We All Freak Out?
if your organization is comfortable with its employees sending business-oriented unencrypted email then is there a reason to fear IP telephony? Any organization that utilizes email, messaging, or any other online form of communication has already opened itself up to all of the worst-case privacy scenarios they fear so much.