For Whom the Fraud Tolls

Telephone fraud has been going on for a long time. It became prevalent in the 1960s, when DTMF (Dual-Tone Multiple Frequency) dialing was being introduced to replace pulse dialing from then-current rotary phones. Crafty individuals educated themselves and fabricated handheld red, black, and blue boxes that could generate the necessary tones to alter the target … Read more
Legal Firms can get more from VoIP systems

Your office phone can be a powerhouse of technological resources at your disposal if used to its fullest potential. For example, voice communications that your law firm engages in may be a good use of a Call Recording feature. This often included feature allows your law firm to document the verbal consent of any person who’s agreed to participate in a recorded call. This provides easy proof of legal compliance with specific local laws and statutes.
Is Your Company’s Data in Good Hands?

Bigger is better, or so we’ve been lead to believe. Business leaders often rely on the prestige of big name service providers for added confidence in making a selection without considering the big picture. You may feel secure in signing a collocation agreement with a recognized brand, but the reality is you are not absolved … Read more
The Right Technology Can Help Independent Physicians Thrive Under ACA

Nearly half of all independent physicians participating in the 2015 Independent Physician Outlook Survey stated that they’re likely to sell their practices to a large health care provider and exit the industry within the next decade. The ACA (Affordable Care Act), also known as “Obamacare” has created a highly uncertain future for independent physicians across … Read more
Embracing Freedom Because of Virtualization in the Private Practice

No one begins their private practice with the hope of being mired in administration. Yet, more than ever, practitioners are suffering through regulatory challenges and added costs associated with compliance. Electronic health records or electronic medical records (EHR/EMR) rules intended to facilitate the electronic exchange of health information seem to represents a major hurdle for … Read more
The Cloud is Changing Everything for Healthcare Data Management

Major changes are occurring in the U.S. healthcare industry, thanks to the Affordable Care Act (ACA). As part of the law, adoption of electronic medical records was intended to facilitate improvements in the care of patients, yet many providers are lagging behind or rushing to the wrong judgement. Enablement of the electronic records represents a … Read more
Is Your Business Prepared?

It is human nature to ignore the potential for something to go wrong, especially when you have never experienced it firsthand. However, a false sense of security can and does effect livelihoods. When a disaster strikes, few truly expect to realize incredible loss and inevitable regret from not having prepared well. Your Investment Your business … Read more
Follow the Crowd to the Cloud at Your Own Risk

Virtually everyone with a pulse on technology has heard the hype about “moving to the cloud”. Most people just assume that it’s the obvious thing to do in a world where they are virtually always online. I jumped on the bandwagon myself recently, checking out the latest version of Microsoft Office in the cloud, known … Read more
dls communications Races to Help Car Outlet Get Back to Business

At 3:20 a.m. one morning in March 2014, business as usual stopped for Total Finance, the loan division of Car Outlet, one of Chicago’s fastest growing aftermarket car dealerships and financing groups. Nearly 100 firefighters responded to the fire on West Irving Park Road that had engulfed the company’s offices, causing the entire roof to … Read more
Voice Communications: Understanding Value Proposition and Cost

Voice communications are an essential part of any business. In the age of messaging, email, and social media we continue to rely heavily on our phones. Keeping current with the technology is important but companies don’t typically upgrade essential pieces of their communications infrastructure on a whim. Most business phone equipment upgrade decisions are driven by … Read more
