Enhanced 911 Spelled Out
While first implemented by AT&T in the late 60’s, 911 didn’t become a standard channel for accessing emergency services in the United States until 1972, when the Federal Communications Commission (FCC) recommended that 911 be implemented nationwide. The 911 service initially included basic routing of calls to local police departments, but in 1975 Bell Labs … Read more
10 Plus 1 DLS Hosted PBX Features Our Clients Find Most Useful
Nearly every interactive communication in your business begins with a business phone system also known as PBX. A phone system connects and routes calls between various callers inside and outside of your company. DLS Hosted PBX is a “phone system” service which will not be located on your company’s premises.
Does BYOD Demand Special PBX Accommodations ?
BYOD is a reality, and, by all estimates, it will continue to grow in adoption over the next couple of years, regardless of whether your company officially implements it as a policy or not. Current estimates place BYOD adoption at 60% within the workplace, and projections state BYOD may receive 90% adoption by 2014 alone. … Read more
The VoIP Market’s Gotten a Lot Tougher for the Little Guy (Pt 2)
In many ways, VoIP regulations and taxes favor larger corporations, in both financial and structural ways. The Price Competition Factor- Who Pays the Bill? As VoIP services find themselves increasingly taxed at the State and Federal level, there’s a big question of who, exactly, will pay for these taxes, and how these tax increases will … Read more
The VoIP Market’s Gotten a Lot Tougher for the Little Guy (Pt 1)
The government has never really known what to do with VoIP. On the one hand, VoIP is a telephony service, and as such some people argue it should be regulated and taxed in the same vein as other telephony services (such as traditional PTSN networks). On the other hand, VoIP is an online service, a … Read more
Is Telephony Dying? Depends on How You Look at It (Pt 2)
Dedicated telephony technology is a part of UC, not some separate market that needs to be taken exclusively on its own terms.
Is Telephony Dying? Depends on How You Look at It (Pt 1)
We hear it all the time- telephony is dead or, at the least, dying. Not long for the world. On its way out. It’s a story that people like to tell, but like most stories there isn’t much truth to it, and the truth that lies in this statement has been heavily distorted, misrepresented, and … Read more
Gartner Predicts BYOD Boom by 2018
BYOD concept is slowly becoming an accepted process. Will it change the business landscape?
Bandwidth Demand Spikes – Are You Ready?
We’ve mentioned a few times on this blog that you need to make sure you adopt the Unified Communications solution that meets your organization’s needs- and part of that preparedness means making sure you provision the bandwidth your organization will require to run its telecommunication systems effectively. If your existing bandwidth supply doesn’t provide the … Read more
Hosted Telecom Solutions Reaching Tipping Point?
The news comes out of a recent statement from Strategy Analytics’ executive director of enterprise research, Andrew Brown, who stated that the switch to a hosted unified communications system makes the most sense in our increasingly collaborative workplaces.