DLS Hosted PBX 4.1 moves to Beta
Is Emergency Calling VoIP and Hosted PBX’s Achilles’ Heel?
Location-related problems with remotely hosted communications technologies can be mitigated on mobile devices as these devices often have location services automatically enabled and as such as relatively easy to track. But emergency calls made from hosted PBX and/or VoIP fixed phones don’t tend to have location services enabled in their architecture. There is no easy way to trace a call made using a soft phone over cellular network, for example.
Is Regulatory Creep Inevitable for VoIP?
It’s clear that some level of regulation is necessary for the VoIP industry to ensure a certain standard for service quality. But excess regulation may lead to an unfortunate circumstance where the technology isn’t allowed to advance in any noticeable way and where the existing telecom giants retain all their incumbent power.
Can Hosted PBX Improve Employee Retention?
The study in question was conducted by Robert Half International and it shed light on what really matters most to employees when it comes to job satisfaction and whether or not they had plans to seek alternative employment.
Hosted PBX and Business Continuity in Times of Crisis
With a hosted PBX solution the phones you have in your office ring when your clients give you a call because your hosted PBX provider routes all incoming communications to them. But your provider could just as easily route all incoming calls to another phone bank, to someone’s home line, or even to a cell phone. Which means even if your office is totally decimated, even if your telephone hardware gets smashed and flooded to pieces, when you sign up with a hosted PBX solution your employees can run business as usual the next day if you simply have your provider route all incoming calls to workable phones your employees have access to.