Are You Getting Your Money’s Worth?

Here’s something that bugs me. With the advent of web applications, SaaS, and cloud computing in general, we were promised a new age of unprecedented connectivity and efficiency. Businesses and their employees could now connect to their essential services from anywhere they were, on any device. New features could roll out on a continual basis, without the need for physical upgrades, meaning custom...
Read More

Toll-Free Numbers: Monumental Waste or Smart Marketing Strategy?

Not too long ago, any business that did business outside of their immediate area was known to have a toll-free number. That way, anytime a client or customer wanted to reach them, the company would get the call. It was good for business. Now that so many phone plans include long distance and even international long distance, does a company really need a toll-free number? Here are five things to...
Read More

DLS Hosted PBX 5.4 Product Release Announcement

Today we are pleased to announce version 5.4 of the DLS Hosted PBX software. This release includes numerous feature improvements and bug fixes. Among some of the notable improvements: major overhaul of white labeling, call center functionality, added support for Google cloud printing, improvements to SMS, LDAP support to the operator panels, provisioning support for new handsets and more... You ca...
Read More

VoIP Isn’t Cheaper

Business decision makers who opt to switch to newer technology often think  that continued innovation means technology is getting more reliable and less expensive. In the case of VoIP technology though, the benefits aren’t as straightforward. The advantage with VoIP isn’t that it’s necessarily cheaper or more reliable. VoIP is more flexible and adaptable to changing business needs. It allows easy ...
Read More

Unified Communications: How Modern Technology Changes Business Culture

Even as few as twenty years ago, nearly all sales took place face-to-face, with the salesperson traveling with clients to close the deal. Increasingly though, as technology continues to change all aspects of business, the sales model has flipped to often take place online. This has made business meetings more accessible, offering more opportunity for collaboration and brainstorming. Web conferenci...
Read More