Chat Service added to Hosted PBX 3.2

January 25, 2022February 18, 2011 by Sam Rozenfeld

Greetings, As I mentioned in my previous blog post about 3.2, one of the new features that we wanted to add to version 3.2 of the Hosted PBX was a corporate chat service. I am pleased to announce that the implementation of this service has been completed, so we will definately be bringing this new … Read more

DLS Launches Performance Monitoring and Diagnostic Services

January 25, 2022February 16, 2011 by Sam Rozenfeld

Growing Hosted PBX and Network Solutions and Services provider brings remote performance monitoring service and support to end users Press Release: Lake-in-the-Hills, IL – February 16, 2011 — DLS Internet Services, a leading provider of Hosted PBX and network consulting services, today announced the launch of CloudSmart clinic, a service for initial base lining assessment … Read more

QoS: Panacea or Snake Oil?

February 11, 2022February 14, 2011 by Sam Rozenfeld

IT and Telecom professionals have long been infatuated with the concept commonly referred to as QoS (which stands for Quality of Service). Of course ensuring that Voice over IP meets high voice quality requirements is a key concern when it comes to designing networks. New QoS protocols: Differentiated Services (DiffServ), the Label Distribution Protocol (LDP) and the once almost forgotten Resource Reservation Protocol (RSVP) have been designed by some of the brightest minds in IP networking and data processing.

DLS Hosted PBX Presented at IAO Annual Meeting

January 25, 2022February 8, 2011 by Sam Rozenfeld

When appearing at professional industry show or event with a service such as DLS Hosted PBX, I always try to put it in the context of this industry’s business application. I’ll admit, this isn’t always easy. That part aside, however, there were a couple of things that I found to be worthy of exploring. First, … Read more

Demystifying buzzwords: Unified Communications

July 11, 2022February 4, 2011 by Sam Rozenfeld

Isn’t it amazing how often we let all of the new technologies and buzzwords intimidate us ? While it’s true that your company should be embracing new ideas, the most important part of your website is probably still the “contact us” link. And the most important tool on your desk is still a phone. Bottom … Read more

Thoughts on Telecommuting

July 12, 2022January 28, 2011 by Sam Rozenfeld

telecommuting can be a great business continuity solution, as long as everyone: knows what resources are available in times of emergency, has access to those resources, and knows how/is able to use them

Hosted PBX 3.2 under development

January 25, 2022January 7, 2011 by Sam Rozenfeld

Greetings, DLS Hosted PBX users! We have so many features that we just can’t wait to add to the PBX. Version 3.2 is currently under development and I will be able to keep everyone up to date with our progress on this blog.

Here are some of the new features already completed:

Display parking slot number on status screen for parked calls
Custom parking lots for outbound calls
Call monitor barge-in
Integrated one-touch call recording
Polycom 5000 conference phone management
New web interface menu engine

Welcome to our VoIP blog!

January 25, 2022December 27, 2010 by Sam Rozenfeld

Hello, My name is Sam Rozenfeld and I am a CEO of the DLS Internet. The purpose of this VoIP blog is to establish two-way communications between people who design, install and engineer DLS Hosted PBX solutions on one side and people who use it or may be using it in the future. In this blog we are … Read more