Does Internet utilization affect voice quality?

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So what happens to voice quality when several users are making calls, and several others are making large data transfers?

It may. We will determine the amount of bandwidth required for voice and/or video traffic based on the maximum number of concurrent calls estimated by you. We will also evaluate your LAN. The Hosted PBX system will be provisioned and installed to ensure the best voice quality in accordance with the number of users and data being transmitted won’t have an effect on voice quality. DLS implements Quality of Service (QoS) using Cisco routers to prioritize voice packets over data.