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Call Routing Rescue for Business

Call routing for faster service cartoon
Call routing for your business is critical to retaining happy customers and doing it the right way increases your satisfaction ratings. What could possibly be worse than getting stuck in Answering Machine Hell when you're trying to call a business to secure a service or purchase a product? Well, the truth is, a fast busy tone or endless ringing without an answer is much worse. Customers rightfull...
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DLS Adds Value with MarySaysItAll Voice Services

Mary Koss of MarySaysItAll
DLS Internet Services (DLS) announces a partnership agreement with premier voice talent, Mary Koss, owner and principal talent of MarySaysItAllTM audio services, to provide digital voice recording services to our Hosted PBX customers. MarySaysItAllTM is an independent voice contractor specializing in digitally recorded vocal marketing for businesses, including website greetings, mobile app voic...
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Physicians Gain from DLS Partnership with Eagle Associates, Inc.

DLS logo
Leveraging the strengths of both companies private practices find an easy solution to compliance woes DLS Internet Services (DLS) announces a partnership agreement with Eagle Associates, Inc. (Eagle), a compliance consulting firm specializing in OSHA, HIPPA and OIG compliance for private practices physicians. The partnership will allow DLS to continue to provide unified communications and ne...
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Clinicians and the Personalized Economy

Form car assembly line
Get more clinical care work accomplished without expanding your workforce while streamlining processes and redirecting clinician time to high-value tasks.  Do what works and get ahead of the new Personalized Economy. History Reimagined for the 21st Century We're in much the same position now that Henry Ford discovered when he started out.  He stood at the confluence of three requirements: de...
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DLS Receives Gordon Larsen Business Achievement Award: “Employer of Choice”

Business award logo
(January 15, 2016) Lake in the Hills, ILL – DLS internet Services (DLS) has been awarded the 2015/16 Gordon Larsen Business Achievement Award for “Employer of Choice”. This award recognizes a local business that promotes a positive example and rewarding environment within the business community. DLS was recognized as the “Employer of Choice” by a judging committee who considered both the quanti...
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NALS: 4 Sure Ways to Get Ahead in 2016

paralegal in charge
Make a fundamental investment in your expertise in 2016. We spoke with Jenny Tucker, owner and author of, The Paralegal Place, to get her take on this annual tradition. Ms. Tucker's recent post, “10 Top Career Resolutions for the New Year,” got us thinking about more practical ways today’s paralegals can make real changes that will be profitable and easy. What You Don’t Know DLS: In your piece,...
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Tech Advice for Legal Professionals

iPadJD Blog
Are you apprehensive about incorporating mobile technology into your work or frustrated with colleagues reticent to try anything new despite the promise of greater efficiency? A little social therapy may help. A trusted blog for legal professionals helps readers safely explore new options and share ideas on what works with strategies for effective usage - iPhone J.D. (www.iPhoneJD.com). This infor...
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For Whom the Fraud Tolls

Fraud cartoon
Telephone fraud has been going on for a long time. It became prevalent in the 1960s, when DTMF (Dual-Tone Multiple Frequency) dialing was being introduced to replace pulse dialing from then-current rotary phones. Crafty individuals educated themselves and fabricated handheld red, black, and blue boxes that could generate the necessary tones to alter the target phone system's behavior. Soon ...
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Robust Reporting and Web Interface Tools Delivered by the DLS Hosted PBX 5.1

DLS Hosted PBX 5.1 ad
  DLS Internet Services (www.dls.net), a technology company providing hosted Unified Communications platform (DLS hosted PBX), co-location, hosted Network Attached Storage and network consulting services, announced today the release of version 5.1 for their hosted VoIP platform. New features include easy integration with Salesforce.com™, an integrated simple chat and new browser-bas...
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DLS Helps Best, Vanderlaan & Harrington Maintain a Commitment to Their Clients

DLS helps legal teams
This renowned law firm in Chicago needed a communications system that offered reliability, helped manage costs and offered easy administration to help them get the most value from their solution. Best, Vanderlaan & Harrington is a firm of trial attorneys with a reputation for excellence and dedication to their clients. Their partners rank among the best attorneys in the country by peer nomina...
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