Year: 2017

Unified Communications: How Modern Technology Changes Business Culture

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Even as few as twenty years ago, nearly all sales took place face-to-face, with the salesperson traveling with clients to close the deal. Increasingly though, as technology continues to change all aspects of business, the sales model has flipped to often take place online. This has made business meetings more accessible, offering more opportunity for … Read more

Happy 2017 Thanksgiving!

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Dear Friends, In this time of gratitude, we give thanks for you. We value your patronage and appreciate your confidence in us. Counting you among our customers is something for which we are especially grateful. On behalf of all of us at DLS Internet Services, we wish you a very happy Thanksgiving! Sincerely, DLS Team

In the Event of Emergency: Dial V-o-I-P for VoIP

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As word of the storm’s approach drew and concerns mounted in the Florida Keys and mainland Florida, Zoom Tan knew that they couldn’t remain idle. In the worst-case scenario, evacuation orders would be issued, and Zoom Tan’s office headquarters based in Naples, Florida would sustain damage, finding itself without power for who knows how long. They couldn’t leave things to chance. After all, Murphy’s Law tells us that if something can go wrong, it will. And, such was the case, when Hurricane Irma deprived millions of commercial businesses and residential homes of power, with its torrential rain and wind gusts more than 80 mph.

Business Continuity – How Good is Your Plan?

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Hurricane season is the perfect time for businesses to be examining (or in some cases developing for the first time) their Business Continuity Plan (BCP). Business continuity planning is key to expediting the recovery of the business’ critical functions following disasters ranging from hurricanes and earthquakes to infiltration of malware into key systems thus ensuring downtime and monetary loss is minimized. The plan should be live, dynamic and ever-evolving as new threats continue to present themselves. With ever-more complex systems and technologies being implemented into companies as scaling necessitates complex telephony and network solutions for businesses, it’s difficult to keep plans up-to-date and ready to be put into action at a moments’ notice.

DLS releases Hosted PBX 5.3

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DLS proudly presents the release of our Hosted PBX version 5.3. As always, the features that have been added come directly from our customers requests. We understand that our clients have needs and do our best to fulfill them. The goal is to continue enriching and improving our product while keeping the price affordable. To … Read more