Imagine sitting on a beach in some warm location and still being able to run your business effectively. That is the power of our “Follow Me” feature that caters to the busy professional. This is an essential tool that promotes freedom and efficiency while helping to keep you connected to your most important calls. You … Read more
To Our Valued Clients: The Thanksgiving Holiday is a good time to reflect with friends and family about the things that matter most. As a part of our family, you are important to us. Thank you for continuing to choose DLS and letting us be a part of your success. All of us here extend … Read more
Dear Valued Customer, On Tuesday, October 4th at 07:19am CST DLS Internet Services experienced a voice service disruption resulting in busy signals received by callers of many of our client’s telephone numbers. Some of the outbound calling may also have been affected for up to 2 hours. This service disruption was a result of a … Read more
DLS joins high profile brands as a 2016 nominee for innovation leader in Chicago DLS Internet Services (DLS) is pleased to be honored as a nominee for the 2016 Chicago Innovation Awards. DLS’ VoIP Hosted PBX solution and the company’s commitment to service were cited as key factors in the selection process for the award … Read more
Your Hosted PBX phone line isn’t just a regular phone. In fact, it operates a lot more like your computer than a traditional phone which means call quality can be effected by your network performance. Your PBX phone is more like your laptop than a traditional phone in that the sound of your voice is … Read more
The following terms are helpful for every PBX system owner to know. Understanding the basics of your technology help you get the most from your system and plan for future changes. Jitter – Jitter is defined as a variation in the delay of received packets. The sending side transmits packets in a continuous stream and … Read more
As a business owner, you may well feel that you are the rightful owner of your data. While true in some sense, you should be aware of international laws that exist now and take a look at the tangled web of international regulations still to come which promise to make the situation far more complicated. … Read more
Customer service is at the very heart of what we do at DLS and we pride ourselves on the relationships we build. With our modern always-on global marketplace, many organizations have outsourced their service personnel to vendors just to cut costs. DLS is different because we insource to keep our staff informed and working together … Read more
DLS Internet Services kicked off the summer of 2016 by adding two new products to its managed network security service portfolio. The new advanced TrumpWall product provides instant blocking of any Internet communications based on all or some of the keywords, such as “Mexico,” “Canada,” “China,” “Radical Islamic Terrorism” among others by tapping directly into … Read more
