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Overview
Hosted PBX is the DLS solution to the search for a full-featured phone system
with next generation technology at a truly reasonable price. A fully IP
enabled phone system allows you to take advantage of enhanced features such as
virtual offices, roaming users, web and email access to voicemail, true
adjustable ACD queues, automated operator and all of the other features you
expect from your phone system with none of the hassles.
No PBX hardware to maintain. Choose from a wide range of leading
standards-based IP phones. Experience the freedom of the DLS Hosted PBX.
Features
Management
- No hardware or software to manage
- Easy web-based system administration
- Users manage their own phone settings
- Detail and summary reports
- Automated provisioning of handsets
- Integrated SSL and firewall support
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Answering
- Advanced auto-attendant
- Fully custom greetings
- Music or information on hold
- DID support
- Custom Caller-ID
- Distinctive Ringing
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Call Routing
- Follow-Me
- Time of day/Day of week
- Service classes
- Internal or external transfers
- Huntgroup support
- Machine detection
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Voicemail
- Unlimited mailboxes
- Pager/Cell-phone notification
- Email notification with message included
- Access via email, phone or web
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Call Center with ACD
- Multiple load balancing techniques
- Skill level based routing
- Agent control of status
- Remote agent support
- Record any percentage of calls
- Call prioritization
- Call supervision
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IP Features
- Global directory with shortcut dialing
- Click-to-dial interface
- PBX handset capabilities from anywhere
- Uniquely easy adds and moves
- Multiple locations from a single PBX
- Web-based Presence Manager
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Other Features
- Call Parking
- Call Recording
- Caller ID
- E911 Support
- Text-to-speech
- Paging/Intercom
- Mirrored Extensions
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Upcoming Features
- Remote Call Pickup
- SOAP API integration
- Voicemail blasting
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Hosted PBX is SIP based and should work with any SIP phone. We have tested and
automated configuration of the following devices: Cisco 7905, 7912, 7940 and
7960, Polycom Soundpoint 300, 500 and 600, Sipura SPA2000 and 841. Manual
configuration has been tested with ZyXEL Prestige 2000W, Cisco ATA186,
and Grandstream 102. Upcoming automation support includes the full line of Polycom and Aastra IP handsets.
Pricing
Please contact DLS Voice sales at
847-854-4799 or 800-279-4188 for custom
quote, or e-mail sales@dls.net.
Current international rates can be found on our
rates table.
Have questions about our voice service? Check out our FAQ for answers to the most common
questions.
All DLS voice customers must agree to and abide by the terms of our voice services acceptable usage
policy.
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