DLS Internet Services to Exhibit at Chicago Small Business Expo

Small Business Expo logo
  Chicago, IL – May 25, 2017 – DLS Internet Services (DLS) announces that they will exhibit at CHICAGO SMALL BUSINESS EXPO®, June 1, 2017. The expo will take place at the UIC Forum. For more information, and free registration, visit the Chicago registration page. Start-ups and business owners can take advantage of free admission and workshops covering online/social media marketing, employee benefit plans, credit and financing, strategies for increasing revenue and team productivity, m...
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Global Outage – Notice on Service Disruption

Dear Valued Customer, On Tuesday, October 4th at 07:19am CST DLS Internet Services experienced a voice service disruption resulting in busy signals received by callers of many of our client's telephone numbers. Some of the outbound calling may also have been affected for up to 2 hours. This service disruption was a result of a larger nationwide service disruption caused by Level 3 Communications - a large national phone company responsible for routing over 22% of all of the U.S. VoIP calls. ...
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DLS Launches New Network Security Services

 DLS Internet Services kicked off the summer of 2016 by adding two new products to its managed network security service portfolio.   The new advanced TrumpWall product provides instant blocking of any Internet communications based on all or some of the keywords, such as “Mexico,” “Canada,” “China,” “Radical Islamic Terrorism” among others by tapping directly into your Google™ searches and company’s VoIP phone system ensuring business continuity during the most interesting times. &nbs...
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Companion Animal’s Growing Pains Managed with Help from DLS

Animal hospital tech with fat cat
Companion Animal Specialty and Emergency Hospital has rapidly become a networking hero in North West Chicago. They serve the demands of area veterinarians and clients with specialized internal medicine, physical therapy and skilled surgical services. Their practice grew from a need in 1997 to help general veterinary staff with after-hours and weekend emergency coverage. Facility staff met regularly with local veterinarians to coordinate care and work collaboratively together to better meet th...
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Call Routing Rescue for Business

Call routing for faster service cartoon
Call routing for your business is critical to retaining happy customers and doing it the right way increases your satisfaction ratings. What could possibly be worse than getting stuck in Answering Machine Hell when you're trying to call a business to secure a service or purchase a product? Well, the truth is, a fast busy tone or endless ringing without an answer is much worse. Customers rightfully expect an answer when they call a business. For most people, being redirected to voicemail on a pe...
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NALS: 4 Sure Ways to Get Ahead in 2016

paralegal in charge
Make a fundamental investment in your expertise in 2016. We spoke with Jenny Tucker, owner and author of, The Paralegal Place, to get her take on this annual tradition. Ms. Tucker's recent post, “10 Top Career Resolutions for the New Year,” got us thinking about more practical ways today’s paralegals can make real changes that will be profitable and easy. What You Don’t Know DLS: In your piece, you advise professionals to learn new technology, but this can be rather daunting considering the d...
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Embracing Freedom Because of Virtualization in the Private Practice

Chart showing relationship to ROI and early adoption.
No one begins their private practice with the hope of being mired in administration. Yet, more than ever, practitioners are suffering through regulatory challenges and added costs associated with compliance. Electronic health records or electronic medical records (EHR/EMR) rules intended to facilitate the electronic exchange of health information seem to represents a major hurdle for many private practices constrained by costs. The solution is about getting back to basics. The shift to electr...
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Is Your Business Prepared?

DLS data backup and recovery
It is human nature to ignore the potential for something to go wrong, especially when you have never experienced it firsthand. However, a false sense of security can and does effect livelihoods. When a disaster strikes, few truly expect to realize incredible loss and inevitable regret from not having prepared well. Your Investment Your business took years to build and you put everything imaginable into making it a success. Imagine it suddenly wiped-out overnight. Where would you start rebuildi...
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