The Critical Nature of Your Online Reputation

Chart of inbound marketing channels
(Featured in the National Association of Legal Professionals publication, "The Docket Magazine.") Internet reviews and rating sites have empowered consumers with the final say in how successful a professional can expect to be, regardless of their actual professional acumen. This is why managing your online presence is so vital to a firm’s ability to attract and retain clients. Accessibility to information means an increased risk that one bad experience could mean the end of a partnership. ...
More

Our Warmest Wishes for Thanksgiving

thanksgiving message
To Our Valued Clients: The Thanksgiving Holiday is a good time to reflect with friends and family about the things that matter most. As a part of our family, you are important to us. Thank you for continuing to choose DLS and letting us be a part of your success. All of us here extend our warmest wishes to you and your families for a wonderful Thanksgiving Holiday. Sincerely, Sam Rozenfeld, CEO DLS Internet Services
More

Global Outage – Notice on Service Disruption

Dear Valued Customer, On Tuesday, October 4th at 07:19am CST DLS Internet Services experienced a voice service disruption resulting in busy signals received by callers of many of our client's telephone numbers. Some of the outbound calling may also have been affected for up to 2 hours. This service disruption was a result of a larger nationwide service disruption caused by Level 3 Communications - a large national phone company responsible for routing over 22% of all of the U.S. VoIP calls. ...
More

DLS’ Hosted PBX Nominated for Chicago Innovation Award

DLS Hosted PBX - Logo
DLS joins high profile brands as a 2016 nominee for innovation leader in Chicago DLS Internet Services (DLS) is pleased to be honored as a nominee for the 2016 Chicago Innovation Awards. DLS’ VoIP Hosted PBX solution and the company’s commitment to service were cited as key factors in the selection process for the award which recognizes companies who demonstrate a competitive advantage through innovative practices and directly build the economy of the Chicago. Ryan Staehler, DLS Director o...
More

Data Sovereignty and International Law Gets Complicated

DDOS attack map July 11 data
As a business owner, you may well feel that you are the rightful owner of your data. While true in some sense, you should be aware of international laws that exist now and take a look at the tangled web of international regulations still to come which promise to make the situation far more complicated. Data sovereignty laws govern all digital information that has been stored which in a specific country. Where your data is stored determines the regulations your data and the storage company are...
More

DLS Reseller Arrangements

DLS reseller agreement image
Your competition is tough and your customers are constantly on the lookout for better value in every service they receive. The vendor that offers the best solution and partnership with great value wins! DLS can help you get there. As a trusted DLS partner, we provide a fantastic opportunity to enhance your service offering with clients by recommending DLS’s cost-effective and scalable solutions. We cater to the small and mid-size businesses you already support, allowing you to add a unified co...
More

Companion Animal’s Growing Pains Managed with Help from DLS

Animal hospital tech with fat cat
Companion Animal Specialty and Emergency Hospital has rapidly become a networking hero in North West Chicago. They serve the demands of area veterinarians and clients with specialized internal medicine, physical therapy and skilled surgical services. Their practice grew from a need in 1997 to help general veterinary staff with after-hours and weekend emergency coverage. Facility staff met regularly with local veterinarians to coordinate care and work collaboratively together to better meet th...
More

Clever Business Bytes: News and updates from DLS

DLS Newsletter Feature image
DLS is pleased to share the inaugural issue of, "Clever Business Bytes," with our customer audience. This newsletter is intended to provide a brief summary of what we are up while also helping bring our customers together. Look for our project highlights as well as a spot light brief on one of our customers in every issue. We respect your time so we've kept it all brief. If anything caught your eye and you want to know more - call us! We'd love to talk to you. Read it now: All past Issues ...
More

Winning Campaigns with Hosted PBX Systems

Political campaign pitucre with DLS phones
Wars are won through effective communication and managing logistics. Political campaigns are no different. Effective campaign managers, like generals, must have an ability to rally staff to execute on an established plan with a central goal in mind. While political campaign battles are waged with words, the technology used should be just as cutting edge and tactical as modern warfare. A Hosted PBX platform represents the backbone of this vital communication channel for political campaigns. Th...
More