DLS Internet Services Connecting With Care
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847-854-4799  
  950 Oak Street, Lake in the Hills, Illinois 60156
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Wireless Fair Usage Policy


Wireless Fair Usage Policy

Background

Due to the shared nature of wireless connectivity, the actions of DLS customers affect the connectivity and performance of the neighboring customers serviced from the same central point. While DLS makes significant efforts to ensure that all wireless customers receive equal minimum bandwidth allocations, there is the possibility that neighboring customers may capitalize on the available bandwidth. To limit this possibility, this Wireless Fair Usage Policy (WFUP) has been enacted.

Minimum Bandwidth Allocation

DLS maintains a minimum of 256kbps allocated for each customer. While customers will often experience speeds much faster than 256kbps, any speed over 256kbps is not guaranteed.

Exceeding Minimum Bandwidth Allocation

When excess bandwidth is available, customers will experience speeds faster than what is allocated, up to 1.5mbps (or 10mbps depending on equipment installed.) This bandwidth may only be used for reasonable amounts of time necessary to complete retrieval of e-mail, web pages, Usenet articles, etc. Continuously using more than the bandwidth allocated to download large files, send large e-mails, or watch high-bandwidth video streams for long periods of time is not acceptable and may affect the performance of other wireless customers. DLS may take action against customers capitalizing on available bandwidth as defined below.

Acceptable Usage

Residential DLS wireless subscribers may not use their wireless connections to run programs or servers that provide network content or connectivity to any 3rd party not at the location where the connection is installed. Examples of prohibited programs include, but are not limited to, mail, FTP, HTTP, game, newsgroup, proxy, and IRC servers. DLS reminds its customers that illegally distributing copyrighted material over any medium is against U.S. law.

Commercial DLS wireless subscribers may host one (1) e-mail (POP3, SMTP, and/or IMAP) and/or one (1) web (HTTP and/or HTTPS) server for the sole use of that organization. These servers may not be used to host other services through the wireless connection or host e-mail or web services for other organizations.

DLS wireless subscribers may not resell or otherwise charge others for the use of their wireless connection. This service is for recreational, residential, personal use only and may not be used for operation of an Internet Service Provider. Commercial wireless customers are held to these same restrictions and may not use their DLS wireless service for hosting services of any kind other than those defined above.

All DLS customers are held to the terms of our acceptable usage policy.

Violations

Customers determined to be in violation of this policy may have service suspended or bandwidth limited as the individual case warrants. Repeat offenders may be fined and/or have service suspended or terminated as DLS sees fit.